CompTIA - A+ Core 2 (220-1102)
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Formation créée le 02/03/2021. Dernière mise à jour le 16/11/2023.
Version du programme : 1
Programme de la formation
Objectifs de la formation
- Support operating systems.
- Maintain and troubleshoot Microsoft Windows.
- Configure and troubleshoot network connections.
- Manage users, workstations, and shared resources.
- Implement physical security.
- Secure workstations and data.
- Troubleshoot workstation security issues.
- Support and troubleshoot mobile operating systems and applications.
- Implement operational procedures.
- Install, configure, and maintain operating systems.
Profil des bénéficiaires
Pour qui
- To attend the CompTIA A+1002 course, you should have successfully completed the CompTIA IT Fundamentals course or have some basic experience using a PC, Windows, and browsing the web. Specifically, we recommend that you have the following skills and knowledge before starting this course
Prérequis
- Recognize the main components of a PC as well as storage media such as USB drives and DVD.
- Start the computer and navigate the operating system desktop.
- Use Windows Explorer to create directories and subdirectories and manage files.
- Use a web browser to view websites.
Contenu de la formation
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Module 1: Supporting Operating Systems
- Identify Common Operating Systems
- Use Windows Features and Tools
- Manage Files in Windows
- Manage Disks in Windows
- Manage Devices in Windows
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Module 2: Installing, Configuring, and Maintaining Operating Systems
- Configure and Use Linux
- Configure and Use macOS
- Install and Upgrade Operating Systems
- Maintain OSs
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Module 3: Maintaining and Troubleshooting Microsoft Windows
- Install and Manage Windows Applications
- Manage Windows Performance
- Troubleshoot Windows
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Module 4: Configuring and Troubleshooting Networks
- Configure Network Connection Settings
- Install and Configure SOHO Networks
- Configure SOHO Network Security
- Configure Remote Access
- Troubleshoot Network Connections
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Module 5: Managing Users, Workstations, and Shared Resources
- Manage Users
- Configure Shared Resources
- Configure Active Directory Accounts and Policies
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Module 6: Security Concepts
- Logical Security Concepts
- Threats and Vulnerabilities
- Physical Security Measures
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Module 7: Securing Workstations and Data
- Implement Security Best Practices
- Implement Data Protection Policies
- Protect Data During Incident Response
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Module 8: Troubleshooting Workstation Security Issues
- Detect, Remove, and Prevent Malware
- Troubleshoot Common Workstation Security Issues
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Module 9: Supporting and Troubleshooting Mobile Devices
- Secure Mobile Devices
- Troubleshoot Mobile Device Issues
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Module 10: Implementing Operational Procedures
- Environmental Impacts and Controls
- Create and Maintain Documentation
- Use Basic Change Management Best Practices
- Implement Disaster Prevention and Recovery Methods
- Basic Scripting Concepts
- Professionalism and Communication
Suivi de l'exécution et évaluation des résultats
- Feuilles de présence.
- Questions orales ou écrites (QCM).
- Mises en situation.
- Formulaires d'évaluation de la formation.
Ressources techniques et pédagogiques
- Exposés théoriques
- Etude de cas concrets
- Quiz
Modalités de certification
Détails sur la certification
- Ce cours prépare à la certification 220-1102
Capacité d'accueil
Entre 3 et 10 apprenants